All shoes are custom-made and certified Made In Italy.
We provide US, UK, and EU standard sizes. To find the perfect fit, please use our conversion tool at checkout, which provides a guaranteed 98% sizing match.
All shoes are created using pristine Italian leather or suede, and in some cases organic canvas, special materials, prints, limited-edition textiles, and cruelty-free vegan leather.
Our designer shoes are crafted in Le Marche, Italy, known as “The Shoe Valley,” which has been home to a unique shoemaking tradition since 1901. All shoes are of the best quality and handcrafted by a network of selected Italian artisans.
The Shoe Circle partners with AliveShoes to deliver the best product manufacturing in Italy and top customer service.
You'll place an order through our production partner AliveShoes. After placing an order, you will receive an email with complete order details. When your order finishes production you will receive a confirmation email followed by a tracking email. Please save these emails for future reference. For all questions, please use the contact form.
All shoes are custom produced for you in Italy. It takes 6 to 12 business days to produce and ship your shoes.
You can easily track your custom shoes order and view order information through your dashboard. You’ll also receive order updates and confirmation via email.
Purchases can be made using PayPal or with the following credit cards: Visa, MasterCard, Discover, and American Express.
We ship worldwide with DHL, FedEx, and UPS. Shipments to the EU, UK, and USA are free.
Shoes are shipped internationally via UPS, DHL, and FedEx. You can track your shipment through your dashboard. Deliveries take between 3 to 8 business days, depending on your city and country. Shipments to the EU, UK, and USA are free. (Note: Custom taxes may apply for all non-EU shipments. Depending on the country, these are between 3 to 10% of the total purchase value and are due upon receipt of the product.)
Returns and exchanges
We have a 100% satisfaction guarantee and a free return policy.
We have a 100% satisfaction guarantee and a free return policy. That means you will receive a full refund if not completely satisfied with your order. Shoes must be sent back to us within 30 days after receiving the package in pristine, unworn condition to qualify for a refund. Contact us to request a refund and confirm your address. A delivery company will then collect your package with no hassle or cost to you.